Terms of Service

1. Acceptance of terms

By downloading, accessing, or using Sambalo, you agree to these Terms. If you do not agree, do not use the service.

2. Who may use Sambalo

You must be legally able to accept these Terms under your local law. If you use Sambalo for an organization or group, you confirm you have authority to act on its behalf.

3. Free and premium service

Sambalo offers offline-first features at no cost and premium features for cloud sync and collaboration.

• Free mode: offline usage and local data management.
• Premium mode: synced groups, invite-only collaboration, and related features.
• Premium access may be limited or removed if payment fails, expires, or is canceled.

4. Purchases, billing, and renewals

Premium subscriptions are billed through app marketplaces or authorized billing partners. Pricing, taxes, and renewal terms are shown before purchase.

• Subscriptions may auto-renew unless canceled before renewal.
• Refunds and cancellations are governed by the platform used for your purchase (for example, Apple App Store or Google Play).
• We may validate entitlement status to enforce plan access.

5. Accounts and security

You are responsible for maintaining the security of your device and account credentials. You are also responsible for activity performed using your account.

6. Group sharing responsibilities

Shared groups are private and invite-only. If you invite members, you are responsible for ensuring invite codes are shared only with trusted participants.

• Group owners/admins are responsible for membership governance.
• Members must not attempt unauthorized access to other groups or data.

7. Acceptable use

You agree not to use Sambalo to:

• Break laws, regulations, or court orders.
• Distribute malicious software or interfere with service operation.
• Harass, threaten, exploit, or harm others.
• Upload or distribute content that you do not have rights to use.
• Attempt unauthorized access, scraping, or security bypass.

We may suspend or terminate access for abuse, fraud, legal non-compliance, or violations of these Terms.

8. Intellectual property

Sambalo and its software, branding, and documentation are protected by intellectual property laws. We grant you a limited, non-exclusive, revocable license to use the app under these Terms.

9. User content

You retain ownership of content you create in Sambalo. You grant us only the limited rights needed to operate, secure, and improve the service.

10. Service availability and changes

We may modify, improve, or discontinue features at any time. We do not guarantee that every feature is always available in every region or on every device.

11. Disclaimers

Sambalo is provided on an "as is" and "as available" basis to the maximum extent permitted by law. We do not warrant uninterrupted, error-free service.

12. Limitation of liability

To the maximum extent permitted by law, Sambalo and its operators are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of data, profits, or business opportunities.

13. Indemnity

You agree to indemnify and hold harmless Sambalo and its operators from claims, losses, and expenses arising from your misuse of the service or breach of these Terms.

14. Termination

You may stop using Sambalo at any time. We may suspend or terminate access where needed to protect users, comply with law, or enforce these Terms.

15. Governing law

These Terms are governed by applicable laws in your jurisdiction and, where enforceable, the laws of Victoria, Australia, excluding conflict-of-law rules.

16. Changes to these terms

We may update these Terms over time. Continued use after updates means you accept the revised Terms.

17. Contact

Legal and support contact: support@sambalo.com

Sambalo